Patient information
Know what to expect before you arrive.
Find practical information about referrals, what to bring, preparing for treatment, recovery, parking and how to contact Joint Vision.
Before your appointment
What to bring
The exact requirements depend on the appointment type. The patient services team can confirm what is needed when the booking is made.
Current referral
A current GP or medical referral is generally required for orthopaedic and medical specialist appointments.
Cards and claim details
Bring your Medicare card, private health details, DVA card or WorkCover claim information where relevant.
Imaging and reports
Bring available X-ray, ultrasound, MRI, discharge summaries and operation reports, including access to the actual images where possible.
A payment method
Fees vary by clinician and by service. The patient services team will confirm what applies to your appointment when you book, so bring a payment method for the day.
Choose the information you need
Plan your visit
Your first appointment
Arrival, what to bring, referral requirements and what may happen during the visit.
Read guidance ↓TreatmentPreparing for surgery
Follow the personalised instructions provided by the treating team and hospital.
Read guidance ↓After treatmentRecovery and rehabilitation
Understand follow-up, nursing, allied health and when to raise concerns.
Read guidance ↓Visiting usLocation, parking and access
Visit Joint Vision at 74-76 Auburn Street, Wollongong, with 30 on-site parking spaces.
Read guidance ↓Need help?Contact the patient services team
Ask about appointment type, referrals, directions or the practical next step.
Contact details →Your first appointment
Your first appointment
Your clinician may ask about the problem, previous treatment, medical history, medicines, daily activity and what your treatment goals are. An examination may follow. Imaging is arranged only when it is clinically useful and available within the relevant pathway.
Preparing for surgery
Preparing for surgery
Preparation can include hospital arrangements, medicines, fasting, transport, equipment, home planning and prehabilitation. General website information does not replace instructions from your surgeon, physician, anaesthetist, hospital or nursing team.
After treatment and rehabilitation
Recovery and follow-up
Follow-up may involve specialist review, nursing, wound care, physiotherapy, exercise physiology, podiatry or other services. Severe or urgent symptoms should be directed to emergency services.
Location and access
74-76 Auburn Street, Wollongong NSW 2500.
We have 30 on-site parking spaces to make your visit more convenient. Please approach the centre and the boom gate will rise automatically on entry. Contact the patient services team before your appointment if you need assistance with access.
Still unsure?
Questions before your appointment
The patient services team can confirm your appointment type, what to bring and the costs that apply to your clinician and service before you attend.